Frequently Asked Questions

Everything you need to know about your shopping experience at The Nail Bar Beauty & Co.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for delivery within 1-2 business days.

What is your return policy for beauty products?

For hygiene and safety reasons, we can only accept returns on unopened and unused products in their original packaging within 30 days of purchase. Please contact our support team to initiate a return.

Are your nail polishes and gels vegan and cruelty-free?

Yes, we take pride in being 100% cruelty-free. The majority of our collections are also vegan-friendly; please check the specific product description for the 'Vegan' seal.

Do you offer professional discounts for licensed technicians?

Absolutely. Licensed professionals can apply for a Pro Account to access exclusive bulk pricing and salon-grade kits. Simply upload your certification via our Pro Portal.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay.

Can I change or cancel my order after it has been placed?

We process orders quickly to ensure fast delivery. You can change or cancel your order within 1 hour of placement by emailing our customer service team.